Return Policy
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Exchanges and Returns
You Look Ugly Today Return Policy
We want you to love your purchase, but if you're not completely satisfied, we're here to help.
Returns and Exchanges
Timeframe: You have 28 days from the date you receive your order to initiate a return or exchange.
Condition: Items must be returned in their original condition, unused, and with all tags and labels attached.
Returns: To initiate a return, please contact our customer support team. We will provide you with instructions on how to return your item.
Exchanges: If you'd like to exchange an item for a different size or style, please contact our customer support team. We will arrange for a replacement to be sent to you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within 28 days of receiving the order. We will arrange for a replacement or refund.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to our error.
Please note:
Sale items are typically not eligible for return or exchange.